LawAD AI Delete an account

Effective 11 August 2026

Privacy Policy

This policy explains how LawAD AI handles information when you use lawadai.com or the LawAD AI mobile application. LawAD AI provides Pakistan tax, customs, legal-information, chat, and document-recognition tools. It does not replace advice from a qualified professional.

Information we process

  • Account information, including your email address and authentication records.
  • Your chatbot questions, generated answers, conversation titles, and timestamps.
  • Security records such as hashed mobile access tokens, device labels, request metadata, and abuse-prevention logs.
  • Monthly handwriting-OCR page usage and non-identifying aggregate service usage.
  • Document images or recognized text that you choose to process into a Word file.

How document scanning works

Printed-text recognition runs on your device. The recognized text is sent to the LawAD AI server only when you ask it to create a Word document. For handwriting recognition, scanned page images are securely transmitted through the LawAD AI server to Google Cloud Vision. Google acts as a service provider for this processing. LawAD AI does not add scans or their recognized text to your chatbot history and does not intentionally retain uploaded page images or generated Word files after completing the request. Files you save on your device remain under your control.

Why we use information

We use information to authenticate users, provide and improve requested features, preserve conversation history, enforce OCR and abuse-prevention limits, secure the service, diagnose failures, and meet legal obligations. We do not sell personal information or use document contents for advertising.

Service providers

We use infrastructure, email-delivery, database, security, and cloud OCR providers where necessary to operate LawAD AI. These providers process information on our behalf subject to their applicable terms and safeguards. Handwriting images are sent to Google Cloud Vision only after you select cloud handwriting recognition and confirm that choice.

Retention and deletion

Account and conversation data remains in the active service until you delete individual conversations or delete your account. Mobile tokens expire automatically and are revoked when the account is deleted. User-linked OCR usage records are deleted with the account; non-identifying aggregate usage may remain for billing and capacity control. Operational logs and protected backups may retain limited residual records until their normal security and backup rotation completes. They are not used to restore a deliberately deleted account except where required for security or law.

Your choices

You can delete conversations individually. You can permanently delete your account and associated active-service data from the mobile app or through our account deletion page. If you cannot access your account, contact lawadai2024@gmail.com.

Security

We use HTTPS, restricted administrative access, hashed access tokens, rate limits, firewalls, monitoring, and controlled backups. No online service can guarantee absolute security, so avoid submitting information that is not needed for your question or document conversion.

Children

LawAD AI is not directed to children under 18.

Changes and contact

We may update this policy as the service changes and will publish the new effective date here. Questions or privacy requests may be sent to lawadai2024@gmail.com.